Advance reservations are required. Reservations should be made as far in advance as possible, but next day flights are offered and based on availability. A 50% deposit is required on all flights and packages.
Also, your reservation must be made early enough in your stay to allow us at least one rescheduling opportunity in case the flight is weathered out.
Reservations can be made by calling (865) 622-1394, or by clicking here to E-mail us for more information
Check-In and Weather Update
If the flight is cancelled for any reason, and rescheduled by both parties, the initial deposit will apply toward the rescheduled date. The deposit shall be forfeited if the customer cancels the flight, and does not agree to reschedule.
The deposit shall be totally refunded if the flight is cancelled for any reason, and a rescheduled date is not offered by Smoky Mountain Balloon Adventures.
A customer cancellation with less than 72 hours notice will be considered a forfeiture and full payment will be due, and any advance payments will not be refunded.
By confirming your reservation, you are agreeing to these policies and charges. This policy is applicable to Group and Private Flights. Deposit, cancellation and refund policies for our lodging partners may vary.
- Please Note -
In accordance with our everyday safety practices, Smoky Mountain Balloon Adventures will not conduct flights in less than acceptable ballooning weather.